Shipping policy
Welcome to buyultragear. We strive to provide a great online shopping experience and want to make sure you are informed about our shipping and delivery processes.
Order processing:
All buyultragear orders are processed within 1-3 business days.
Taxes and Duties:
Please note that all international orders are subject to duties and taxes as specified by the importing country. Customs and duties are not included in the total amount of your buyultragear order or shipping charges. All charges must be paid by the recipient of the package. buyultragear is not responsible for any fees associated with importation. If you have any questions about shipping to your country, please contact customer service.
Shipping delays:
COVID-19 has caused delivery delays by our carriers in many areas. Please allow additional time to receive your order. We apologize for the inconvenience caused and appreciate your understanding.
Shipping Address:
Be sure to provide the correct shipping address at checkout. We use the PayPal (PayPal payment method) registered shipping address to ship your order. If the address is wrong and the package is returned to our express warehouse, we may charge a reshipment fee of $9.9 to arrange reshipment. If your package is returned as unclaimed, undeliverable, rejected or rejected, we will refund the order less the original shipping charges.
Shipping time and rates:
We offer free postage and FedEx shipping to customers worldwide. Shipping is free on orders and the shipping time is 15-25 business days. FEDEX shipping costs about $19.9 and shipping time is 7-10 business days. Please note that the time frame does not include production time and does not take into account delays caused by suppliers and weather.
Order Tracking:
Once your order ships, you will receive a shipping notification email. You can also track your order using the tracking number provided in the email.
Thank you for choosing buyultragear. If you have any questions or concerns, please feel free to contact our customer service ([email protected]) . We are here to help you at all times.